Shift Manager

Sully's Steamers; Greenville (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel opportunities

Health insurance

Paid time off

Flexible schedule

Employee discounts

Job summary

Sully's Steamers in Greenville, South Carolina is looking for a Shift Leader who will lead the restaurant operations, ensuring adherence to company standards and providing excellent guest service.

The ideal candidate will have experience in food preparation and restaurant management. You will guide team members, handle customer complaints, and implement policies for a clean and professional environment.

Benefits include travel opportunities, health insurance, and advancement potential.

Qualifications

• Proficient in restaurant functions including food planning and preparation.
• Must be willing to submit to a background check.
• Must be eligible to work in the United States.

Responsibilities

• Adhere to company standards and service levels.
• Enforce sanitary practices for food handling.
• Ensure compliance with operational standards and policies.
• Provide direction to employees on operational issues.
• Respond to guest complaints to ensure satisfaction.

Skills

Knowledge of computers (MS Word, Excel, Google Suite)

Food planning and preparation

Understanding of company policies and procedures

Personnel management

Education

Valid driver's license

Job description

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Benefits

• Travel opportunities
• Great tips
• Advancement opportunities
• Free meals
• Flexible schedule
• Paid time off
• Employee discounts
• Health insurance
• Opportunity for advancement

Job Summary

The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Sully's Steamers Corporate.