Shift Leader

Sully's Steamers; North Augusta (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Great tips

Advancement opportunities

Free meals

Flexible schedule

Job summary

Sully's Steamers is seeking a Shift Leader to guide operations and ensure high-quality food preparation and service for our bagel sandwiches prepared in steamers.

The role reports to the General Manager/AGM and requires leadership to uphold standards, train staff, and manage workflow across shifts. A valid driver’s license and eligibility to work in the United States are required, with focus on guest satisfaction and cost control.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Maintain a professional restaurant image, including cleanliness, uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Skills

Computer literacy

Restaurant operations knowledge

Staff management

Valid driver's license

Tools

MS Word

Excel

Google Suite

Job description

Company Overview

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Responsive recruiter

Benefits

• Great tips
• Advancement opportunities
• Free meals
• Flexible schedule

Company Overview

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary

The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.

Compensation: $12.00 - $15.00 per hour

Life is too short to work with jerks

So work with us at Sully’s Steamers! We make the best bagel sandwiches, but we also make a great place to work with nice people, great food, and good money. You can have a job. Or you can have a fun job. That’s Sully's…the second one.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Sully's Steamers Corporate.