Shift Manager

Chick-fil-A; Gates (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Employee discounts

Paid training

Skills development

Job summary

Chick-fil-A Gates of Prosper is seeking a proactive Shift Leader to help run a high-volume front-of-house operation with a strong focus on guest experience and teamwork. You will coach others, assist in training new hires, and lead openings or closings.

This role emphasizes leadership development in a fast-paced, people-focused environment. Prior restaurant experience is preferred and a minimum of one year in a leadership role is expected.

Qualifications

• Minimum of 1 year of leadership experience.
• Prior restaurant experience preferred.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to guests' needs.
• Assist in training of new hires and set the tone for a shift.
• Demonstrate leadership by coaching, directing, and motivating a team.
• Deliver excellent service to guests and create an encouraging environment for team members.
• Lead other team members during a shift, including opening and/or closing.
• Count drawers and finalize daily sales.
• Ensure excellent communication skills, both written and spoken.
• Be a team player with the good of the business and others in mind.
• Assist with daily decision-making and support staff.
• Ensure quality and safety of food.
• Uphold cleanliness standards.
• Bring ideas to enhance guest experience or work environment.
• Be available to work on Fridays and Saturdays.

Skills

Leadership

Customer service

Teamwork

Job description

Shift Leader - Front of House

Are you looking for a highly skilled and motivated role as a Leader? Do you thrive in a fast-paced and fun-loving environments? If so, we have an immediate and time-sensitive opportunity for you to join our team at Chick-fil-A Gates of Prosper!

At Chick-fil-A Gates of Prosper, we believe that working in our restaurant is more than just a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. As a Shift Leader, you will play a crucial role in running the store effectively and with attention to detail while also championing our culture amongst the team.

Responsibilities:

• Participating operationally in day-to-day activities in our high-volume, fast-paced restaurant
• Offering immediate and respectful response to guests' needs
• Assisting in the training of new hires and setting the tone for a shift
• Demonstrating leadership skills by coaching, directing, and motivating a team
• Passionately delivering excellent service to guests and creating an encouraging environment for team members
• Leading other team members during a shift, including opening and/or closing
• Counting drawers and finalizing daily sales
• Ensuring excellent communication skills, both written and spoken
• Having a team player attitude that looks at the good of the business and others before oneself
• Assisting with daily decision-making and supporting staff
• Ensuring quality and safety of food
• Upholding cleanliness standards
• Bringing ideas to the table that will enhance the guest experience or work environment
• Being available to work on Fridays and Saturdays
• Prior restaurant experience preferredMinimum of 1 year of Leadership experience
• Other duties as assigned

Why join our team?

• Opportunity for teamwork and leadership development
• Positive, people-focused environment
• Paid time off
• Health, dental, and vision insurance contributions
• Employee discounts
• Paid training
• Skills development in a fast-paced and dynamic industry

Location: Prosper - DNT and Frontier 1920 N Dallas Pkwy, Prosper, TX 75078, USA

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.