Front of House Shift Lead

Workstream; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Learning from leaders

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to drive day-to-day operations with a focus on guest service, teamwork, and leadership. This full-time role offers a chance to influence a positive, fast-paced restaurant culture with growth opportunities and a commitment to community values.

Located at South Coulter Street, the position emphasizes leading by example, training new hires, and delivering excellent customer experiences in a friendly, service-oriented environment.

Qualifications

• Customer service experience required.
• Restaurant experience required.
• Saturday availability required.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve Team Members.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Lead shifts and act as a role model for the team.
• Assist in training of new hires and set the shift tone.
• Count drawers and finalize the day with accuracy.

Skills

Customer service

Team leadership

Communication skills

Job description

Chick-fil-A - Team Leader (Urgent)

Are you passionate about leading a team in a positive, fast-paced environment? Do you have a servant's heart and a strong character? If yes, then this Team Leader position at Chick-fil-A is perfect for you!

Join Chick-fil-A as a Team Leader and be part of a fun work environment where you can positively influence others. Enjoy flexible scheduling, closed on Sundays, and the opportunity to learn from experienced leaders. Grow professionally with intentional development, scholarship opportunities, and competitive pay.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Customer service experience required
• Restaurant experience required
• Saturday availability

Location: South Coulter Street

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.