Shift Manager

The Wendy's Company

Fremont (OH)

On-site

USD 21,000 - 28,000

Full time

6 days ago
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Benefits offered by this job

Flexible scheduling
Meal discount during shift
Performance feedback with merit raises
Medical, dental, and vision insurance
Short-term disability insurance
Company-paid life insurance + optional
Paid vacation time
401K savings plan
Free uniforms

Job summary

Wendy's Company is seeking a Shift Manager to lead Crew team members and ensure high-quality service and food. The role involves assigning tasks, coaching, and ensuring safety guidelines are followed.

You will monitor crew activities to uphold QSC and contribute to cost control through proper food prep and procedures. Shift Managers may open or close shifts and receive on-the-job training with advancement opportunities.

Qualifications

  • 1+ years of restaurant or supervisory experience.
  • Ability to work in a fast-paced environment and meet service time standards.
  • Strong focus on safety and food quality.

Responsibilities

  • Direct and follow up on activities of Crew team members and assign tasks.
  • Provide guidance, instruction, and coaching to crew members.
  • Monitor tasks to ensure Quality, Service, and Cleanliness (QSC).
  • Assist with cost control through proper food prep, procedure execution, and bin chart usage.
  • May be responsible for opening or closing procedures.

Skills

Supervisory experience
Coaching and training
Food safety knowledge
Quality control awareness

Education

Food Safety Certification

Job description

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

  • Flexible scheduling
  • Meal discount during shift
  • Performance feedback evaluations with merit increase opportunities
  • Medical, Dental, and Vision insurance
  • Short term disability insurance
  • Company paid life insurance along with voluntary, employee-paid life insurance
  • Paid vacation time
  • 401K savings plan
  • Free uniforms
  • Ability to legally work in the US.
  • At least 18 years of age.
  • Ability to come to work regularly and promptly.
  • Ability to stand for long periods of time without a break.
  • Ability to comply with all food safety regulations.
  • Ability to work in a fast-paced environment and meet required service time standards.
  • Ability to take direction and work well with others.
  • Ability to react to change and maintain a positive attitude.
  • Ability to obtain Food Safety Certification.
  • 1 or more years of restaurant or supervisory experience.
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