Shift Manager

The Wendy's Company; Canton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Life insurance

Paid vacation time

401K savings plan

Uniforms provided

Job summary

Wendy's Company in Ohio is seeking a Shift Manager to lead Crew team members, assign tasks, provide coaching, and ensure high-quality service and food. You will monitor performance to maintain QSC and support training to help the team grow.

This role involves following safety guidelines, assisting with opening and closing procedures, and contributing to cost control through proper food preparation. Prior restaurant or supervisory experience is preferred, and the position offers on-the-job

Qualifications

• Minimum 1 year of restaurant or supervisory experience.
• Ability to follow safety guidelines and ensure QSC standards.
• Willingness to obtain Food Safety Certification.
• Flexible scheduling and ability to stand long shifts.

Responsibilities

• Direct and guide crew members, delegating tasks.
• Monitor tasks to ensure quality, service, and cleanliness.
• Enforce cost-control measures and proper food prep amounts.
• Assist with opening or closing procedures.
• Provide coaching and training as needed.

Skills

Leadership

Customer service

Training

Food safety

Tools

POS systems

Job description

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms
• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.