Shift Manager

burger-king-barnett; Fountain Hills (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

burger-king-barnett in Fountain Hills is seeking a Shift Manager to oversee daily operations, ensuring excellent customer service and proper training of staff members. Responsibilities include supervising team activities, managing food preparation, and adhering to quality control measures.

The ideal candidate will possess strong leadership skills, experience in the food service industry, and be able to handle customer interactions effectively. Join us to support our operational success and enhance customer satisfaction.

Qualifications

• Experience in a managerial role, preferably in food service.
• Ability to handle and train team members effectively.
• Skills in customer interaction and conflict resolution.

Responsibilities

• Supervise and coordinate activities of restaurant staff.
• Ensure excellent customer service and manage daily operations.
• Train employees on company policies and food preparation.

Skills

Customer service skills

Team leadership

Food preparation

Quality control

Tools

Cash register

Cooking equipment

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run.
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler.
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.