Shift Manager

burger-king-barnett; Flagstaff (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

burger-king-barnett is looking for a Shift Manager in Flagstaff, Arizona. This role is crucial for ensuring the smooth running of daily operations, delivering excellent customer service, and overseeing a team of employees.

The Shift Manager will supervise staff during their shifts, manage inventory, and ensure that food is prepared and served to standards. This position also involves quality control and employee training to maintain high service levels.

Responsibilities

• Assist General Manager in supervising restaurant activities.
• Ensure excellent customer service during daily operations.
• Direct employees and interact with customers for satisfaction.
• Manage team leaders and members on processes and policies.
• Act as quality control and train employees on company policy.
• Open restaurant and set up cash drawers.
• Prepare food and serve customers at counter and drive-thru.

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run.
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler.
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.