Shift Manager

McDonald's; Crossville (TN); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Competitive hourly starting rate

Flexible scheduling

Tuition reimbursement

Training opportunities

Employee discounts

Job summary

A popular fast-food chain in Crossville is seeking a manager to oversee crew scheduling and ensure outstanding customer service. The ideal candidate will inspire and lead a team, focusing on cleanliness, safety, and performance. Must be 18 years or older. Competitive hourly pay and flexible scheduling are offered.

Qualifications

• Passion for helping and serving others (customers and team members).
• Ability to make decisions in a fast-paced environment.
• Strong focus on customer service and support.

Responsibilities

• Handle and oversee crew schedules to ensure smooth operations.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Take measures around safety, security, and profitability.
• Cultivate and encourage training and continued learning.

Skills

Customer service focus

Effective communication

Team leadership

Job description

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Competitive hourly starting rate
• Flexible scheduling
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast‑paced environment

You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.