Shift Manager

Arby's; Council Bluffs (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a passionate Shift Manager to lead their team and ensure exceptional guest experiences. This role involves guiding team members, maintaining high operational standards, and providing outstanding customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating leadership and effective communication skills. If you have a passion for food and hospitality, this opportunity to inspire smiles through delicious experiences is perfect for you!

Qualifications

• Ability to guide and train team members effectively.
• Strong communication skills for interacting with guests and staff.

Responsibilities

• Run excellent shifts and assist in restaurant management.
• Ensure guests receive an outstanding dining experience.

Skills

Team Leadership

Effective Communication

Customer Service

Cash Handling

Education

High School Diploma

Job description

You bring the enthusiasm, passion, and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service, and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed, and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We're passionate about our food and providing an exceptional experience by serving, refreshing, and delighting each and every guest.

Candidates should exhibit the following behaviors :

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant to ensure guests receive an outstanding dining experience.
• The Shift Manager must be able to guide Team Members, ensure operating standards, and train and assist Team Members on all positions and tasks in the restaurant. The role requires standing for up to 8 hours and lifting 25 to 40 pounds.
• The position involves pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists.
• A Shift Manager must be able to communicate effectively through verbal and written means with employees, supervisors, guests, and vendors.
• The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.

Company Information

Since we opened our first restaurant in Boardman, Ohio, in 1964, we've been serving quality meats on handcrafted sandwiches. We call this transformation from a cut of meat to a delicious sandwich "Meatcraft," and our dedication to Meatcraft informs every decision we make. From the sandwiches we serve to our curly fries, shakes, and sides, everything we do is in service to the meats. It's why we get to work every morning at 8 a.m., even though we don't open until 11. Good food takes time to prepare, and we're happy to put in the time to make your meal great.