Shift Manager

Subway Group; Chicopee (MA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

Opportunity to earn University course

Hands on career experience in a餐aurant

Job summary

Subway Group is seeking a Shift Manager / Team Member to lead daily operations, ensure guest satisfaction, and uphold food quality at a Subway location. You will train Sandwich Artists, supervise staff, and maintain inventory while ensuring the restaurant runs smoothly during shifts.

This role requires strong communication, organization, and teamwork, with opportunities for hands-on career growth in a fast-paced restaurant environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year restaurant experience.

Responsibilities

• Provide excellent guest experience and ensure quality food is prepared and served.
• Schedule and supervise staff.
• Maintain inventory and cleanliness.
• Operate the POS system and handle paperwork as needed.
• Be a team player and adapt to shift needs.

Skills

Communication skills

Staff supervision

Inventory control

Education

High school diploma or equivalent

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location