Shift Lead & Service Champion

Burger King; Pella (IA); On-site; USD 19,000 - 28,000; Full time

Job summary

Burger King in Pella, Iowa is hiring a Shift Manager to oversee day-to-day restaurant operations. You will coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising staff, handling shift paperwork, cash deposits, and maintaining a clean, efficient environment while training colleagues and monitoring performance to meet quality standards.

Qualifications

• 6+ months of QSR or retail experience.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members; monitor shift performance.

Skills

Team leadership

Customer service

Communication

Job description

Burger King in Pella, Iowa is hiring a Shift Manager to oversee day-to-day restaurant operations. You will coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising staff, handling shift paperwork, cash deposits, and maintaining a clean, efficient environment while training colleagues and monitoring performance to meet quality standards.