Shift Leader: Team Coach & Guest Experience Lead

McAlister Inc; Avon (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical insurance after one year

401k after one year

Vacation pay after one year

Job summary

Southern Rock Restaurants, LLC is seeking a dynamic Shift Leader to join our restaurant team in Avon, OH. You will supervise front-of-house and back-of-house operations, ensure food safety, quality, and guest satisfaction, and lead by example during opening and closing shifts.

Expect to manage labor, monitor inventory, coach team members, handle guest issues, and maintain a clean, safe, and fun workplace. Full-time, with tips and opportunities for growth.

Qualifications

• Proven ability to lead a team in a fast-paced restaurant environment.
• Strong communication and interpersonal skills.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Oversee opening and closing shifts, ensure proper cash handling.
• Monitor labor and inventory to meet targets.
• Coach and train team members to execute service standards.
• Resolve guest issues promptly and professionally.
• Maintain a clean, safe, and welcoming environment.

Skills

Team leadership

Guest service

Communication

Food safety

Job description

Southern Rock Restaurants, LLC is seeking a dynamic Shift Leader to join our restaurant team in Avon, OH. You will supervise front-of-house and back-of-house operations, ensure food safety, quality, and guest satisfaction, and lead by example during opening and closing shifts.

Expect to manage labor, monitor inventory, coach team members, handle guest issues, and maintain a clean, safe, and fun workplace. Full-time, with tips and opportunities for growth.