Shift Leader — Flexible Hours, Lead & Train Team

Southern Rock Restaurants; Cincinnati (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our Cincinnati team. You will oversee daily restaurant operations, lead team members across stations, and ensure a clean, safe, and welcoming environment while maintaining quality and food safety standards.

You’ll open and close shifts, monitor labor and inventory, coach staff, and resolve guest concerns to deliver an exceptional dining experience. Flexible hours and strong teamwork are valued in our fast-paced setting.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Lead, coach and train team members to ensure operational execution.
• Adheres to scheduled labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each area.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Skills

Team player

Positive energy

Strong communication

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our Cincinnati team. You will oversee daily restaurant operations, lead team members across stations, and ensure a clean, safe, and welcoming environment while maintaining quality and food safety standards.

You’ll open and close shifts, monitor labor and inventory, coach staff, and resolve guest concerns to deliver an exceptional dining experience. Flexible hours and strong teamwork are valued in our fast-paced setting.