Restaurant Shift Leader - Lead Team & Guest Experience

McAlister Inc; Cincinnati (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401k

Vacation pay after one year

Tips

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant teams to deliver exceptional service and safe, high-quality food in a clean, welcoming environment. You may work across multiple restaurant roles and supervise full or partial shifts, including opening and closing tasks, inventory, and ensuring sanitation standards.

Responsibilities include coaching team members, meeting labor metrics, handling guest issues, cash handling, and temperature checks.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each of these areas.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Skills

Team player

Positive energy

Strong communication

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant teams to deliver exceptional service and safe, high-quality food in a clean, welcoming environment. You may work across multiple restaurant roles and supervise full or partial shifts, including opening and closing tasks, inventory, and ensuring sanitation standards.

Responsibilities include coaching team members, meeting labor metrics, handling guest issues, cash handling, and temperature checks.