Shift Leader: Flexible Hours & Guest Experience

McAlister Inc; Hamilton (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Vacation pay after one year

Tips included

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team. You will oversee opening and closing shifts, manage labor and inventory, and ensure food quality and sanitation. This role works hands-on in all restaurant stations to deliver an exceptional guest experience.

We value team players with strong communication, positive energy, and a desire to learn. Competitive hourly compensation plus tips, with medical, 401(k), and vacation benefits after one year.

Qualifications

• Team player with ability to work well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills inside a fast-paced restaurant environment.

Responsibilities

• Lead, monitor, coaching and training team members to ensure operational execution.
• Adhere to scheduled labor metrics while monitoring sales during the shift.
• Perform opening and closing managerial duties including readiness checklists and cash handling.
• Maintain inventory levels and ensure food quality and sanitation standards are followed.
• Hands-on work across all restaurant positions with the team to ensure service excellence.
• Drive guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Handle guest issues or conflicts and report to the General Manager immediately.
• Place, check in, and store food and orders; complete daily temperature checks for food safety.
• Communicate effectively with management about essential information impacting the business.
• Report team member concerns to the General Manager.

Skills

Team player

Strong communication

Positive energy

Willingness to learn

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team. You will oversee opening and closing shifts, manage labor and inventory, and ensure food quality and sanitation. This role works hands-on in all restaurant stations to deliver an exceptional guest experience.

We value team players with strong communication, positive energy, and a desire to learn. Competitive hourly compensation plus tips, with medical, 401(k), and vacation benefits after one year.