Shift Leader: Team Coach & Guest Experience

McAlister Inc; Elkhart (IN); On-site; USD 1,929,000 - 3,031,000; Full time

Benefits offered by this job

Medical

401k

Vacation pay after one year

Flexible hours

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team. You will oversee full and partial shifts, manage opening and closing duties, monitor food safety, and ensure a clean, welcoming environment for guests.

You will coach team members, uphold Six Service Standards, handle guest concerns, and support the General Manager. The role requires stamina, strong communication, and a positive energy to help everyone grow.

Qualifications

• Experience leading a restaurant team and coaching staff.
• Strong communication and guest service focus.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead, monitor, coach and train team members to ensure execution.
• Oversee opening/closing shifts and cash handling duties.
• Maintain inventory levels and ensure food safety standards.

Skills

Team leadership

Communication skills

Team player

Positive energy

Learn and grow

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team. You will oversee full and partial shifts, manage opening and closing duties, monitor food safety, and ensure a clean, welcoming environment for guests.

You will coach team members, uphold Six Service Standards, handle guest concerns, and support the General Manager. The role requires stamina, strong communication, and a positive energy to help everyone grow.