Flexible Hours Shift Lead for Guest Experience & Operations

McAlister Inc; West Chester Township (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401k

Vacation after 1 year

Tips

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team and ensure exceptional service, food quality, and sanitation in a clean, welcoming environment. The role may involve stepping into various team positions and overseeing full or partial shifts, including opening and closing duties, inventory checks, and guest satisfaction.

We value teamwork, energy, and strong communication.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.
• Must be able to stand for up to 10 hours consecutively.
• Must be able to lift up to 50 lbs.
• Must have reliable transportation.

Responsibilities

• Lead, monitor, coach and train team members to ensure operational execution.
• Adhere to scheduled labor metrics and monitor sales during shifts.
• Perform opening and closing duties, including readiness checklists and cash handling.
• Ensure guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Handle guest issues or conflicts and report to the General Manager.

Skills

Team player

Strong communication

Positive energy

Willingness to learn

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our restaurant team and ensure exceptional service, food quality, and sanitation in a clean, welcoming environment. The role may involve stepping into various team positions and overseeing full or partial shifts, including opening and closing duties, inventory checks, and guest satisfaction.

We value teamwork, energy, and strong communication.