Shift Leader - Flexible Hours, Growth & Guest Experience

Hunter Super Techs - TurnPoint; Collierville (TN); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

401k

Vacation pay after 1 year

Hourly + tips

Flexible hours

Job summary

The Shift Leader position at Southern Rock Restaurants, LLC oversees opening and closing duties, directing team members, maintaining food quality and sanitation, and ensuring an exceptional guest experience in a fast‑paced environment.

You will train staff, monitor labor, handle guest issues, and cooperate with management to keep operations running smoothly while upholding Six Service Standards and safety protocols.

Qualifications

• Team player with a positive attitude and eagerness to learn.
• Strong communication skills.
• Ability to stand up to 10 hours and lift up to 50 lbs.

Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each area.
• Works as part of a team to provide an exceptional Guest experience.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety.
• Hep maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Skills

Team player

Positive energy

Communication skills

Job description

The Shift Leader position at Southern Rock Restaurants, LLC oversees opening and closing duties, directing team members, maintaining food quality and sanitation, and ensuring an exceptional guest experience in a fast‑paced environment.

You will train staff, monitor labor, handle guest issues, and cooperate with management to keep operations running smoothly while upholding Six Service Standards and safety protocols.