Shift Lead: Team Coach & Guest Experience
Ontario Trillium Foundation
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Benefits offered by this job
Job summary
Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring operational Brand standards and delivering a friendly guest experience. You will set goals, assign tasks, and motivate the team, celebrating successes with timely feedback.
The role emphasizes leadership, team development, and daily coaching to maintain service quality and efficiency in a fast-paced environment.
Responsibilities
- Coaching Crew Members throughout shift to execute Brand standards and deliver a great and friendly guest experience.
- Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Job description
Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring operational Brand standards and delivering a friendly guest experience. You will set goals, assign tasks, and motivate the team, celebrating successes with timely feedback.
The role emphasizes leadership, team development, and daily coaching to maintain service quality and efficiency in a fast-paced environment.
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