Shift Leader: Grow & Lead a Winning Team

Ontario Trillium Foundation; National City (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates bring leadership and guest-service experience in a fast-paced environment, with a focus on teamwork and growth opportunities within the franchise.

Qualifications

• Experience leading a team or shift, with ability to coach and motivate others.
• Strong communication and guest-service focus.
• Ability to work in a fast-paced environment.

Responsibilities

• Coach Crew Members during shifts to meet Brand standards and guest experience.
• Assign tasks, set goals, and monitor performance throughout the shift.
• Provide timely feedback and recognize successes to drive engagement.

Skills

Leadership

Team management

Customer service

Job description

Dunkin' Franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates bring leadership and guest-service experience in a fast-paced environment, with a focus on teamwork and growth opportunities within the franchise.