Shift Lead: Inspire Teams & Elevate Guest Experience

Ontario Trillium Foundation; Easton (Northampton County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts and ensure brand standards while delivering a friendly guest experience. The role involves setting goals, assigning tasks, and motivating the team to perform their best.

You will provide timely feedback, celebrate successes, and support team members in achieving service excellence in a fast-paced environment.

Qualifications

• Coaching Crew Members during shifts to meet brand standards.
• Motivate others and provide timely feedback.
• Lead by example to deliver friendly guest experiences.

Responsibilities

• Coach Crew Members throughout shifts to meet standards.
• Set goals, assign tasks, and monitor performance.
• Provide timely feedback and celebrate successes.

Skills

Coaching

Team leadership

Guest experience

Feedback

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts and ensure brand standards while delivering a friendly guest experience. The role involves setting goals, assigning tasks, and motivating the team to perform their best.

You will provide timely feedback, celebrate successes, and support team members in achieving service excellence in a fast-paced environment.