Shift Leader: Team Coach & Customer Experience Pro

29013 Jersey Mike's Oshkosh; Oshkosh (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

29013 Jersey Mike's Oshkosh is looking for a Shift Leader to ensure high-quality food production and exceptional customer service. Responsibilities include coaching staff, managing daily operations, and maintaining cleanliness. Qualifications include a high school degree, preferred 1 year of QSR experience, and the ability to communicate effectively. Candidates must be 18+ to operate the slicer and should hold a Serve Safe Certification. Reliable transportation is required, and this role works approximately 38-40 hours weekly in a fast-paced environment.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Managing and leading a crew of 2 to 5 people.
• Maintaining cleanliness and sanitation practices.

Skills

Customer service

Food quality maintenance

Cash handling

Effective communication

Team leadership

Multitasking

Sense of urgency

Education

High school degree or equivalent

Tools

Slicer

Learning Management System

Job description

29013 Jersey Mike's Oshkosh is looking for a Shift Leader to ensure high-quality food production and exceptional customer service. Responsibilities include coaching staff, managing daily operations, and maintaining cleanliness. Qualifications include a high school degree, preferred 1 year of QSR experience, and the ability to communicate effectively. Candidates must be 18+ to operate the slicer and should hold a Serve Safe Certification. Reliable transportation is required, and this role works approximately 38-40 hours weekly in a fast-paced environment.