Shift Leader & Store Ops Specialist

Hollywood Feed; Hudson Oaks (TX); On-site; USD 21,352 - 26,174; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed Hudson Oaks is seeking a reliable Third Key Holder who reports to the Store Manager and Assistant Store Manager. You will open and close the store, greet customers, demonstrate product knowledge, and help ensure smooth, safe, and profitable operations while upholding our customer-first policy.

This role requires open availability including weekends, ability to lift 50 lbs, learn the POS system, assist with deliveries, training new staff, and maintaining displays.

Qualifications

• Commitment to animals and their owners is vital.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point‑of‑sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Arrive before opening and stay after closing to prep the store for business.
• Assume managerial responsibilities in the absence of managers.
• Greet and assist customers per Hollywood Feed standards.
• Demonstrate product knowledge to address customer needs.
• Maintain open communication with supervisors and coworkers.
• Assist with training of new employees and team orientation.
• Manage open weekend availability including 3 nights per week.
• Unload and stock deliveries.
• Operate POS system including opening/closing registers, creating customer accounts, processing transactions, and inventory counts.
• Participate in educational sessions and routine store maintenance.

Skills

Strong verbal communication

Customer service

Sales abilities

Product knowledge

POS system operation

Driver's license

Education

High School Diploma or equivalent

Tools

POS system knowledge

Job description

Hollywood Feed Hudson Oaks is seeking a reliable Third Key Holder who reports to the Store Manager and Assistant Store Manager. You will open and close the store, greet customers, demonstrate product knowledge, and help ensure smooth, safe, and profitable operations while upholding our customer-first policy.

This role requires open availability including weekends, ability to lift 50 lbs, learn the POS system, assist with deliveries, training new staff, and maintaining displays.