Key Holder & Store Operations Lead - Open/Close

Hollywood Feed; Hudson (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food & supplements

Job summary

Hollywood Feed is seeking a Third Key Holder in Hudson, OH. The role opens and closes the store, greets customers, and ensures safe, efficient operations while upholding our customer-first policy.

The position includes management support during absences, strong product knowledge, and reliable weekend availability. Expect a competitive hourly wage from $15.50 to $19 per hour plus tips, discounts, and free pet food and supplements as team members.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Responsibilities

• Arriving prior to opening and remaining after closing to ensure the store is fully prepared for business operations.
• Assuming managerial responsibilities in the event of management absences.
• Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
• Maintain open and respectful communication with supervisors and coworkers.
• Work efficiently both independently and as part of a team, providing support and training to new employees.
• Open and weekend availability including closing 3 nights per week.
• Unload and properly stock product deliveries.
• Operate the Hollywood Feed POS system, including opening/closing registers, creating customer accounts, processing transactions, and inventory cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance and related duties.
• Perform additional administrative duties as assigned.

Skills

Customer service

Sales experience

Communication

Teamwork

Learning ability

Education

High School Diploma

Tools

POS system

Inventory management

Job description

Hollywood Feed is seeking a Third Key Holder in Hudson, OH. The role opens and closes the store, greets customers, and ensures safe, efficient operations while upholding our customer-first policy.

The position includes management support during absences, strong product knowledge, and reliable weekend availability. Expect a competitive hourly wage from $15.50 to $19 per hour plus tips, discounts, and free pet food and supplements as team members.