Shift Leader - Lebanon - 4252

Ruby Tuesday; Lebanon (Lebanon County); On-site; USD 35,000 - 50,000; Full time

Job summary

Ruby Tuesday in Lebanon, PA is seeking a Shift Leader to assist in day-to-day operations of the restaurant. Responsibilities include leading the team to provide excellent guest service, training and developing staff, and executing new initiatives. The ideal candidate must maintain a professional image and adhere to company policies and regulations.

This role involves supervising 15–25 team members and ensures food quality and safety standards are met.

Qualifications

• Experience in a restaurant environment preferred.
• Strong leadership and communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Assist management in day-to-day restaurant operations.
• Lead the team to ensure excellent guest service.
• Train and develop team members.

Job description

Job Location: 4252-Lebanon - LEBANON, PA 17042

Job Summary

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position requires attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities, as assigned.

SUPERVISORY RESPONSIBILITIES

Reporting to the General Manager, the Shift Leader is responsible for supervising 15–25 team members.

Qualifications

Qualifications.