Shift Leader: Retail Ops & Customer Experience

CVS Health; Lake City (FL); On-site; USD 23,000 - 33,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor to assist the Store Management team in driving store execution and customer service excellence. You will lead staff in the absence of a manager, ensure smooth opening and closing procedures, and help maintain inventory, pricing, and display standards.

The role requires strong communication, deductive reasoning, and the ability to work a flexible schedule including early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning, analytical thinking, and computer skills are required.
• Strong communication and supervision abilities are essential.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Support store management to drive store execution and performance.
• Lead store staff when managers are unavailable and ensure opening/closing procedures are completed.
• Assist customers and resolve questions or complaints in line with policy.
• Maintain merchandising, pricing, stock, and displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule availability

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to assist the Store Management team in driving store execution and customer service excellence. You will lead staff in the absence of a manager, ensure smooth opening and closing procedures, and help maintain inventory, pricing, and display standards.

The role requires strong communication, deductive reasoning, and the ability to work a flexible schedule including early mornings, overnights, and weekends.