Shift Leader: Restaurant Ops & Guest Experience Lead

Denny's - 5130; Las Vegas (NV); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Denny's - 5130 in Las Vegas is seeking a Shift Leader to manage restaurant operations during assigned shifts. You will direct Team Members, implement the shift plan, and ensure fast, friendly service while maintaining cleanliness and safety standards.

Key responsibilities include controlling labor and inventory, resolving guest concerns promptly, and upholding company policies. Availability for evenings, weekends, and holidays is required; this role reports to the General Manager and supports

Competenze

• Proven ability to lead a team during a shift
• Ability to improve Guest satisfaction within a shift
• Experience with labor and inventory controls
• Strong adherence to food safety and company policies

Mansioni

• Oversee restaurant operations (labor, inventory variance) during assigned shifts
• Provide clear direction to Team Members
• Set and execute shift plan to ensure smooth production
• Delegate tasks to encourage teamwork while complying with standards
• Motivate staff to deliver friendly service and maintain clean surroundings
• Address Guest feedback and resolve issues promptly
• Ensure compliance with safety, sanitation and security policies
• Report and address safety or policy violations immediately
• Maintain loss prevention through proper procedures and cash handling
• Complete shift checklists for cash reporting, inventory, and scheduling
• Possibly perform duties from Team Member job description
• Work evenings, weekends, and holidays
• Maintain punctual attendance during shifts

Conoscenze

Team leadership

Guest service

Operations management

Descrizione del lavoro

Denny's - 5130 in Las Vegas is seeking a Shift Leader to manage restaurant operations during assigned shifts. You will direct Team Members, implement the shift plan, and ensure fast, friendly service while maintaining cleanliness and safety standards.

Key responsibilities include controlling labor and inventory, resolving guest concerns promptly, and upholding company policies. Availability for evenings, weekends, and holidays is required; this role reports to the General Manager and supports