Shift Leader – Restaurant Ops & Guest Experience

ADP, Inc.; Waxahachie (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

Wingstop Restaurants in Waxahachie, TX is seeking a shift leader to direct daily restaurant operations in the General Manager’s absence, ensuring guest satisfaction, product quality, and adherence to company standards.

The role requires at least 2 years of supervisory experience in food service or retail, strong communication skills, labor-law knowledge, and the ability to analyze profitability while controlling costs. This is a full-time management position with hourly pay in the $13–$19 range.

Qualifications

• Minimum of 2+ years of previous food service, retail or restaurant supervisory experience.
• Knowledge of Labor Laws.
• Strong written and verbal communication skills.

Responsibilities

• Direct daily restaurant operations in the General Manager’s absence.
• Ensure guest satisfaction and uphold company standards.
• Control shrinkage, waste, expenses, and payroll.
• Review restaurant trends and recommend changes to maximize goals.

Skills

Supervisory experience

Strong communication

Labor Law knowledge

Financial awareness

Tools

Microsoft Office

Job description

Wingstop Restaurants in Waxahachie, TX is seeking a shift leader to direct daily restaurant operations in the General Manager’s absence, ensuring guest satisfaction, product quality, and adherence to company standards.

The role requires at least 2 years of supervisory experience in food service or retail, strong communication skills, labor-law knowledge, and the ability to analyze profitability while controlling costs. This is a full-time management position with hourly pay in the $13–$19 range.