Shift Leader: Guest Experience & Operations (Flexible)

Wingstop Akash Management LLC; Los Angeles (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

Wingstop Akash Management LLC is seeking a Shift Leader to oversee restaurant operations in the absence of the General Manager and to support the management team in maximizing sales and minimizing costs. You will direct shift activities to deliver exceptional guest experiences and service.

The role requires leading by example, supervising opening/closing duties, and ensuring proper POS and cash handling procedures are followed. Strong communication and delegation skills are essential for success.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.

Responsibilities

• Ensure guest satisfaction through high-energy service and relationship-building.
• Maintain clear communication up, down and across the team.

Skills

Guest service

Team leadership

Communication

Cash handling

Training & development

Education

High school diploma or equivalent

Tools

Cash register

Point of Sale (POS)

Computer literacy

Job description

Wingstop Akash Management LLC is seeking a Shift Leader to oversee restaurant operations in the absence of the General Manager and to support the management team in maximizing sales and minimizing costs. You will direct shift activities to deliver exceptional guest experiences and service.

The role requires leading by example, supervising opening/closing duties, and ensuring proper POS and cash handling procedures are followed. Strong communication and delegation skills are essential for success.