Shift Leader: Restaurant Operations & Team Lead

Hunter Super Techs - TurnPoint; Cleveland (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

McAlister’s Deli in Cleveland, MS is seeking a dedicated Shift Leader to supervise restaurant staff during shifts and ensure smooth daily operations. You will delegate tasks, maintain inventory, and uphold sanitation and safety standards to protect guests and deliver quality service.

The role includes opening or closing duties, handling cash, coordinating with suppliers, and addressing guest concerns. Strong leadership and reliability are essential for success in a franchised environment.

Responsibilities

• Delegate tasks to restaurant staff and supervise their performance.
• Maintain a fully stocked inventory and order food supplies as needed.
• Arrange shift coverage when employees take time off or are unavailable.
• Help staff resolve on-the-job challenges and customer issues.
• Track and impact daily costs and revenues, including labor, food cost, guest satisfaction, and sales.
• Balance the cash drawer at the end of the shift.
• Coordinate with suppliers for food product orders.
• Inform the next Shift Leader about pending tasks.
• Report maintenance and training needs to management.
• Adhere to sanitation and safety policies to protect guests.
• Open or close the restaurant when responsible for the first or last shift.

Job description

McAlister’s Deli in Cleveland, MS is seeking a dedicated Shift Leader to supervise restaurant staff during shifts and ensure smooth daily operations. You will delegate tasks, maintain inventory, and uphold sanitation and safety standards to protect guests and deliver quality service.

The role includes opening or closing duties, handling cash, coordinating with suppliers, and addressing guest concerns. Strong leadership and reliability are essential for success in a franchised environment.