Shift Leader: Pizza Ops & Team Excellence

papajohns; Lilburn (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa Johns seeks a Shift Leader to supervise shifts and work areas in the restaurant to ensure high quality products and customer service are delivered to support profitability. The role enforces company policies, procedures, and systems while ensuring compliance with laws and ethical business practices.

The position requires managing stations, maintaining product quality, handling cash, inventory, and safety, and working with the team to meet goals and standards.

Qualifications

• High school diploma or GED is preferred.
• Serv-Safe or local/state food service certification preferred.
• Past shift-lead experience in a restaurant preferred.

Responsibilities

• Supervise shifts and work areas to ensure high quality products and customer service.
• Follow policies and procedures; manage cash and inventory; maintain safety and cleanliness.
• Support profit goals by managing costs, labor, and adherence to guidelines.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

Papa Johns seeks a Shift Leader to supervise shifts and work areas in the restaurant to ensure high quality products and customer service are delivered to support profitability. The role enforces company policies, procedures, and systems while ensuring compliance with laws and ethical business practices.

The position requires managing stations, maintaining product quality, handling cash, inventory, and safety, and working with the team to meet goals and standards.