Shift Leader: Pizza Kitchen Operations

papajohns; City of Schenectady (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Papa Johns is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service. You will help run operations, implement company policies, and uphold safety and ethical standards to drive profitability.

The role requires guiding staff, ensuring proper dough handling, portion control, and inventory awareness, while maintaining strong customer service and cost controls.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines including dough management, accuracy and proper portions.
• Performs assigned station duties to produce quality products and follow procedures.
• Contributes to achieving the restaurant's product goals and customer satisfaction.
• Maintains compliance with company policies, safety and attendance standards.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous shift lead experience

Job description

Papa Johns is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service. You will help run operations, implement company policies, and uphold safety and ethical standards to drive profitability.

The role requires guiding staff, ensuring proper dough handling, portion control, and inventory awareness, while maintaining strong customer service and cost controls.