Shift Leader - Pizza Ops, Customer-Centric Growth

Papa Johns; Watkinsville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa Johns is seeking a Shift Leader to supervise shifts and work areas to ensure high-quality products and customer service, supporting restaurant profitability. You will help manage operations, applying company policies, procedures, and systems while ensuring compliance with federal, state, and local laws and ethical standards.

The role requires managing shift coverage, contributing to profit goals, and maintaining product quality, customer service, and cost controls in a fast-paced

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work 32+ hours generally required, including nights, weekends, and emergencies.

Responsibilities

• Supervise shifts and/or work areas to ensure high-quality products and customer service.
• Manage operations including execution of company policies, procedures, programs and systems.
• Ensure compliance with federal, state and local laws and ethical business practices.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe Certification preferred

Previous shift lead experience preferred

Job description

Papa Johns is seeking a Shift Leader to supervise shifts and work areas to ensure high-quality products and customer service, supporting restaurant profitability. You will help manage operations, applying company policies, procedures, and systems while ensuring compliance with federal, state, and local laws and ethical standards.

The role requires managing shift coverage, contributing to profit goals, and maintaining product quality, customer service, and cost controls in a fast-paced