Shift Leader — Pizza Ops & Team Leadership

papajohns; Hendersonville (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability. The role involves executing company policies and ensuring compliance with laws and ethical business practices.

The Shift Leader will oversee station duties, maintain product quality, and manage shift coverage, costs, and inventory using Papa John's systems. This is a hands-on leadership position in a fast-paced pizza operation.

Qualifications

• Experience supervising shifts in a restaurant environment.
• Ability to manage operations according to company policies and procedures.
• Strong focus on food quality, customer service, and profitability.

Responsibilities

• Adheres to guidelines for each station, including dough management, accuracy, and proper portioning.
• Makes quality products and follows all product preparation procedures; maintains holding times.
• Contributes to achieving product goals and meets customer needs; adheres to policies in TM handbook.
• Maintains positive attitude, works well with others, and stays adaptable to change.
• Ensures adequate shift coverage, provides feedback, and manages costs and cleanliness to standards.
• Uses the FOCUS System for profit goals, executes cash management, and monitors inventory to minimize loss.

Job description

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability. The role involves executing company policies and ensuring compliance with laws and ethical business practices.

The Shift Leader will oversee station duties, maintain product quality, and manage shift coverage, costs, and inventory using Papa John's systems. This is a hands-on leadership position in a fast-paced pizza operation.