Shift Leader - Pizza Ops & Service Pro

Papa John's - Cleveland; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's - Cleveland is seeking a Shift Leader to supervise shifts and drive the delivery of high-quality products and customer service. You will oversee station operations, ensure adherence to company policies, and support profitability through effective cash handling and inventory management.

The role emphasizes leadership, adherence to safety standards, and efficient teamwork to maintain operational excellence during each shift.

Qualifications

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred

Responsibilities

• Adheres to guidelines and ensures proper station operations and product quality.
• Exemplifies core values and maintains a positive attitude while working with others.
• Ensures adequate shift coverage and maintains product quality, customer service, and cost controls.
• Contributes to profitability by managing cash and inventory according to company guidelines.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Papa John's - Cleveland is seeking a Shift Leader to supervise shifts and drive the delivery of high-quality products and customer service. You will oversee station operations, ensure adherence to company policies, and support profitability through effective cash handling and inventory management.

The role emphasizes leadership, adherence to safety standards, and efficient teamwork to maintain operational excellence during each shift.