Shift Leader - Pizza Operations & Guest Experience

Papa John's International; Alpharetta (GA); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise restaurant shifts, ensuring high quality products and customer service. You will help manage operations, follow company policies, and support profitability while ensuring compliance with laws.

The role emphasizes teamwork, adaptability, and adherence to standards across stations, with responsibilities spanning inventory, cash handling, and policy execution.

Qualifications

• Supervise shifts and ensure quality products and customer service.
• Follow company policies, procedures and systems; ensure compliance with laws.
• Demonstrate core values and maintain a positive, adaptable attitude.

Responsibilities

• Adheres to station guidelines including dough management, accuracy and proper portioning.
• Contributes to achieving product goals and meets customer needs; follows TM handbook policies.
• Exemplifies core values and maintains a positive attitude; works well with others.
• Ensures adequate shift coverage and provides feedback to correct issues; maintains quality, service and costs.
• Manages inventory and cash using company systems to minimize loss and support profits.

Skills

Shift leadership

Cash management

Teamwork

Adaptability

Job description

Papa John's International is seeking a Shift Leader to supervise restaurant shifts, ensuring high quality products and customer service. You will help manage operations, follow company policies, and support profitability while ensuring compliance with laws.

The role emphasizes teamwork, adaptability, and adherence to standards across stations, with responsibilities spanning inventory, cash handling, and policy execution.