Shift Leader - Pizza Team Lead

Papa Johns; California (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Papa John’s in the United States is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while achieving restaurant profitability. You will manage operations, enforce company policies, and ensure compliance with laws and ethical practices.

The role requires strong planning, effective communication, and the ability to adapt to busy environments, including nights and weekends.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), nights and weekends.
• Ability to perform job duties of all positions in the restaurant.

Responsibilities

• Supervises shifts and work areas to ensure high quality products and service.
• Manages operations in line with company policies and systems.
• Ensures compliance with federal, state and local laws and ethical practices.
• Provides feedback and resolves issues to maintain quality and guest satisfaction.
• Maintains product quality, service, and labor costs within target guidelines.
• Assists in cash management and inventory control to minimize loss.

Job description

Papa John’s in the United States is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while achieving restaurant profitability. You will manage operations, enforce company policies, and ensure compliance with laws and ethical practices.

The role requires strong planning, effective communication, and the ability to adapt to busy environments, including nights and weekends.