Shift Leader – Pizza Kitchen & Team Lead

Papa John's International , Inc.; Crestview (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Papa John’s Shift Leader in Crestview, FL oversees shift operations to ensure high quality pizzas and customer service, while upholding company policies and ethical standards. The role focuses on station duties, quality control, and adherence to labor and cost controls.

The position emphasizes teamwork, flexibility, and strong customer focus, with responsibilities including scheduling coverage, supervision, and ensuring profitability through efficient operations.

Qualifications

• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
• Successful and stable employment history
• Must be 18 years of age or older
• Must be able to work long hours (32+ hours generally required), nights and weekends
• Ability to perform all restaurant positions

Responsibilities

• Adheres to guidelines for each station including dough management, portioning, and quality control
• Contributes to achieving product goals and ensures customer satisfaction
• Exemplifies core values, maintains positive attitude and teamwork
• Ensures adequate shift coverage and provides immediate feedback to correct issues
• Contributes to profit goals by following company guidelines and managing inventory and cash using company systems

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma

Serv-Safe/Local or State certification

Shift lead experience preferred

Job description

Papa John’s Shift Leader in Crestview, FL oversees shift operations to ensure high quality pizzas and customer service, while upholding company policies and ethical standards. The role focuses on station duties, quality control, and adherence to labor and cost controls.

The position emphasizes teamwork, flexibility, and strong customer focus, with responsibilities including scheduling coverage, supervision, and ensuring profitability through efficient operations.