Shift Leader - People, Coffee & Community Impact

Starbucks Coffee Company; Boston (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks Plan)

Job summary

Starbucks partner role as a shift manager in Boston focuses on leading a team, delivering excellent customer service, and contributing to the store's multi-million dollar operations. You will be empowered to mentor others and grow within the Starbucks journey.

The position emphasizes hands-on experience, training, and a path to advancement, with a strong emphasis on creating a welcoming space for the local community. Comprehensive benefits are included.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose and prepare for the next step in your Starbucks journey
• Through hands-on experience, mentorship, and training, learn to run a multi-million dollar business
• Lead a team and create a welcoming space for your community
• Deliver exceptional customer experiences and uphold store standards

Skills

Leadership

Team supervision

Problem solving

Interpersonal skills

Sales focus

Entrepreneurial mindset

Job description

Starbucks partner role as a shift manager in Boston focuses on leading a team, delivering excellent customer service, and contributing to the store's multi-million dollar operations. You will be empowered to mentor others and grow within the Starbucks journey.

The position emphasizes hands-on experience, training, and a path to advancement, with a strong emphasis on creating a welcoming space for the local community. Comprehensive benefits are included.