Shift Manager - Lead Team, Elevate Customer Moments

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead with purpose and prepare for the next step in your Starbucks journey. You’ll run a multi‑million dollar business, lead a team, and create a welcoming space for your community.

Through hands‑on experience, mentorship, and training, you’ll learn to manage operations, drive sales, and deliver outstanding guest experiences. We are invested in your growth journey, with benefits including health/dental/vision, disability coverage,

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead and mentor a team to deliver exceptional customer service.
• Manage shift operations, ensuring smooth service, safety, and product quality.

Skills

Leadership

Coaching

Customer service

Job description

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead with purpose and prepare for the next step in your Starbucks journey. You’ll run a multi‑million dollar business, lead a team, and create a welcoming space for your community.

Through hands‑on experience, mentorship, and training, you’ll learn to manage operations, drive sales, and deliver outstanding guest experiences. We are invested in your growth journey, with benefits including health/dental/vision, disability coverage,