Shift Lead — Grow, Mentor & Elevate Our Café

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) with company match

Healthcare benefits

Paid vacation

Sick time

Parental leave

Life insurance

Job summary

Starbucks Coffee Company is seeking a shift manager in Boston to lead a team, run shift operations, and deliver a warm, community-focused experience. You will mentor partners, support store performance, and participate in ongoing training and development programs.

The role emphasizes hands-on leadership, problem solving, and a customer-first mindset within a dynamic retail setting. Starbucks provides extensive benefits and growth opportunities aligned with company values.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead store operations and supervise the work of partners to deliver a welcoming customer experience.
• Mentor and coach team members; drive sales and ensure smooth shift execution.

Skills

Retail management

Customer service

Team leadership

Coaching

Job description

Starbucks Coffee Company is seeking a shift manager in Boston to lead a team, run shift operations, and deliver a warm, community-focused experience. You will mentor partners, support store performance, and participate in ongoing training and development programs.

The role emphasizes hands-on leadership, problem solving, and a customer-first mindset within a dynamic retail setting. Starbucks provides extensive benefits and growth opportunities aligned with company values.