Shift Manager: Lead. Coach. Grow a Coffee Community

Starbucks Corp.; Oakland Vale (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition coverage

401(k)

Job summary

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead with purpose, mentor teammates, and ensure every shift runs smoothly. You’ll learn to manage a multi‑million dollar business, supervise a team, and create a welcoming space for your community.

The role emphasizes hands‑on experience, coaching, and growth through training, with comprehensive benefits and opportunities for advancement within Starbucks. Strong commitment to customer service and leadership is essential.

Qualifications

• One year retail/customer service management experience.
• Two years preferred OR 4+ years of US Military service.
• One year supervising the work of others.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and manage shift operations.
• Supervise a team and mentor partners during daily tasks.
• Create a welcoming, inviting space for customers and the community.

Skills

Team leadership

Coaching

Organizational skills

Interpersonal skills

Problem solving

Sales mindset

Customer service

Job description

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead with purpose, mentor teammates, and ensure every shift runs smoothly. You’ll learn to manage a multi‑million dollar business, supervise a team, and create a welcoming space for your community.

The role emphasizes hands‑on experience, coaching, and growth through training, with comprehensive benefits and opportunities for advancement within Starbucks. Strong commitment to customer service and leadership is essential.