Shift Leader: Build Connections in a Coffee Team

Starbucks; Swampscott (MA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Tuition coverage via Starbucks College

401(k) with employer match

Bean Stock equity program

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift manager in Massachusetts to lead a store team, improve customer experiences, and drive daily operations. You will manage staff, mentor partners, and ensure the store runs smoothly while delivering the Starbucks experience the brand is known for.

The role emphasizes mentorship, hands-on training, and progression within the Starbucks journey, with competitive benefits and a focus on growth and development.

Qualifications

• One year retail / customer service management experience or two years of US Military service preferred.
• One year supervising others; teambuilding and coaching experience.
• Strong organizational, interpersonal and problem-solving skills.

Responsibilities

• Lead with purpose to run a multi-million dollar store operation.
• Inspire and develop a team to deliver exceptional customer experiences.
• Create a welcoming space for the community while upholding store standards.

Skills

Retail management

Team leadership

Coaching

Interpersonal skills

Problem solving

Job description

Starbucks Coffee Company is seeking a shift manager in Massachusetts to lead a store team, improve customer experiences, and drive daily operations. You will manage staff, mentor partners, and ensure the store runs smoothly while delivering the Starbucks experience the brand is known for.

The role emphasizes mentorship, hands-on training, and progression within the Starbucks journey, with competitive benefits and a focus on growth and development.