Shift Leader — Lead Service, Grow to GM Path

Sweetgreen; Somerville (MA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader & Manager opportunities

Medical, dental, vision benefits

Paid vacation & wellness time

Parental leave

Free meal per shift

401(k)

Job summary

Sweetgreen is seeking a Shift Leader in Somerville, MA, to guide daily restaurant operations, lead the team with energy and accountability, and help deliver hospitality and high-quality food. This role offers growth toward General Manager within 2 years and includes competitive wages, tips, and a comprehensive benefits package.

You will coach staff, manage shifts, ensure food safety, and keep the operation running smoothly while modeling teamwork and professional conduct in a fast-paced

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality.
• Care deeply about hospitality, food quality, and operational excellence.
• Enjoy motivating others and building a positive team culture.
• Stay organized, level-headed, and solutions-focused under pressure.
• Want to grow into restaurant management and long-term leadership roles.
• Take pride in being accountable, dependable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Teamwork

Communication

Job description

Sweetgreen is seeking a Shift Leader in Somerville, MA, to guide daily restaurant operations, lead the team with energy and accountability, and help deliver hospitality and high-quality food. This role offers growth toward General Manager within 2 years and includes competitive wages, tips, and a comprehensive benefits package.

You will coach staff, manage shifts, ensure food safety, and keep the operation running smoothly while modeling teamwork and professional conduct in a fast-paced