Shift Leader: Motivate Team, Elevate Guest Experience

Bagel Brands; Roseville (AR); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee is seeking a Shift Leader to oversee store operations in partnership with the GM/AGM. You will guide the team on goals, product knowledge, cleanliness, and guest connections during your shift.

Ideal candidates have at least 1 year in leadership or related roles, flexibility for early mornings/evenings/weekends, and a commitment to high standards and customer service. This is a full-time, on-site role at a Caribou Coffee location.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience or properly trained by Caribou Coffee.

Responsibilities

• Demonstrates mastery of the doing of Team Member with enthusiasm and excellence.
• Lead shifts focused on team engagement and guest satisfaction with Make Fun Happen.
• Ensure SOP and quality standards are followed on shift.

Skills

Leadership

Customer service

Shift management

Team coordination

Job description

Caribou Coffee is seeking a Shift Leader to oversee store operations in partnership with the GM/AGM. You will guide the team on goals, product knowledge, cleanliness, and guest connections during your shift.

Ideal candidates have at least 1 year in leadership or related roles, flexibility for early mornings/evenings/weekends, and a commitment to high standards and customer service. This is a full-time, on-site role at a Caribou Coffee location.