Shift Leader: Legendary Service & Team Coaching

Simon Property Group; Pleasant Prairie (WI); On-site; USD 12,000 - 15,000; Full time

Job summary

Simon Property Group9;s Starbucks at Pleasant Prairie Premium Outlets seeks a customer-service oriented team member to uphold the Third Place experience. You will handle opening/closing duties, maintain standards for beverages and food, and ensure safety and sanitation during shifts.

The role emphasizes coaching partners, delivering consistent service, and fostering a positive store environment. Successful candidates will demonstrate reliability with flexible availability, strong interpersonal

Qualifications

• Experience in customer service in a retail or restaurant setting.
• Regular and punctual attendance is required.
• Able to work flexible hours including mornings, evenings, weekends, and holidays.
• Experience in coordinating tasks and guiding team members.
• Strong written and spoken communication skills.

Responsibilities

• Deliver legendary customer service by putting customers first and building rapport.
• Assist with opening/closing duties and store operations during shifts.
• Follow cash handling, safety, and sanitation policies.
• Coach and support partners to ensure operational excellence.
• Organize and participate in training and performance feedback.

Skills

Customer service

Attendance

Flexibility

Teamwork

Communication

Job description

Simon Property Group9;s Starbucks at Pleasant Prairie Premium Outlets seeks a customer-service oriented team member to uphold the Third Place experience. You will handle opening/closing duties, maintain standards for beverages and food, and ensure safety and sanitation during shifts.

The role emphasizes coaching partners, delivering consistent service, and fostering a positive store environment. Successful candidates will demonstrate reliability with flexible availability, strong interpersonal