Shift Lead: Fast-Paced Coffee Team

Simon Property Group; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

Simon Property Group's Starbucks at La Plaza is seeking a team-oriented shift supervisor to oversee daily beverage and food preparation, ensure quality standards, and maintain a clean, safe store environment.

The role emphasizes customer service, cash handling, training junior partners, and coordinating tasks during busy periods, with flexible hours including mornings, evenings, weekends and holidays.

Qualifications

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication in a retail environment
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Comply with dress code established by Starbucks

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customized recipes.
• Delegate tasks to other employees and coordinate the tasks of two or more employees.
• Engage with customers, respond to needs with clear communication, and escalate concerns to leadership when needed.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Dress code compliance

Job description

Simon Property Group's Starbucks at La Plaza is seeking a team-oriented shift supervisor to oversee daily beverage and food preparation, ensure quality standards, and maintain a clean, safe store environment.

The role emphasizes customer service, cash handling, training junior partners, and coordinating tasks during busy periods, with flexible hours including mornings, evenings, weekends and holidays.