Shift Leader — Hospitality Coach & Team Lead

Cajun Funding Corp; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Church's Chicken is seeking a Restaurant Shift Leader in the United States to guide Team Members on shift, coaching and developing them to deliver an outstanding customer experience. You will ensure adherence to Cajun Operating Company policies and procedures while maintaining high food-safety and service standards.

The role requires leading by example, managing opening/closing duties, and ensuring accurate paperwork, cash handling, and inventory control on shift; a strong emphasis on teamwork

Qualifications

• High school diploma or GED is preferred.
• ServSafe food safety training is recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Cash handling

Inventory

Training & coaching

Food safety

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken is seeking a Restaurant Shift Leader in the United States to guide Team Members on shift, coaching and developing them to deliver an outstanding customer experience. You will ensure adherence to Cajun Operating Company policies and procedures while maintaining high food-safety and service standards.

The role requires leading by example, managing opening/closing duties, and ensuring accurate paperwork, cash handling, and inventory control on shift; a strong emphasis on teamwork