Shift Leader: Lead & Train Guests (Flexible Hours)

Southern Rock Restaurants; Hopkinsville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Vacation pay after one year

Flexible hours

No late nights

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to oversee restaurant shifts and ensure exceptional service, clean environment, and food quality. You will train team members, manage opening/closing duties, and uphold sanitation standards to deliver a great guest experience.

You will work hands-on across stations, monitor labor and guest issues, and contribute to a welcoming, safe, and fun work environment with opportunities for growth.

Qualifications

• Team player with strong communication skills.
• Desire to learn and grow within a fast-paced restaurant environment.
• Positive energy and guest-service mindset.

Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each of these areas.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Skills

Team player

Positive energy

Strong communication

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to oversee restaurant shifts and ensure exceptional service, clean environment, and food quality. You will train team members, manage opening/closing duties, and uphold sanitation standards to deliver a great guest experience.

You will work hands-on across stations, monitor labor and guest issues, and contribute to a welcoming, safe, and fun work environment with opportunities for growth.